The Global Leader for Financial Dignity

HOPE Social Media

Home/In the News/Press Releases/Press Release

October 28 2015

Operation HOPE Reports out on National Program Impact Data Survey Results

Southeast Region financial management counselors rank #1, #2, #3 for helping clients raise credit scores

Los Angeles – October 29, 2015 – Operation HOPE shared results from its third quarter National Program Impact data survey, naming HOPE Inside financial management counselors Ana Rojas and Ramon Pereira of Miami, FL in first place for raising their client’s credit scores an average of 23 points. Second and third places went to Sherita Goodman in Memphis, TN and Joncey Lee in Atlanta, GA, respectively, making the Southeast region financial management counselors positioned in the top three spots. The ranking is as follows:

  1. Ana Rojas and Ramon Pereira with SunTrust Bank Miami, FL | Average Credit Score Point Increase of 23
  2. Sherita Goodman with First Tennessee Bank in Memphis, TN | Average Credit Score Point Increase of 20
  3. Joncey Lee with SunTrust Bank in Atlanta, GA | Average Credit Score Point Increase of 10

“The Southeast Region is doing something right, said Louis Enrique Negrón President, Atlanta Market Region of the counselors taking the first three spots. "We believe that when you transform a neighborhood to become a 700 credit score community, we empower a community; an empowered community is a community is filled with economic opportunity.”

Through HOPE Inside locations, counselors are able to deliver group education and one-on-one counselling to help clients map a road to financial recovery. HOPE Inside offices provide financial literacy workshops and one-on-one client counseling at branch locations. The program is designed to teach the community and bank customers about building personal wealth and assets. HOPE Certified Personal Finance Counselors help clients identify specific debt and budgeting issues and take steps to establish or improve their credit.  Counseling program includes the following free services:

  • TransUnion and Equifax credit report
  • One-on-one consultation with a credit professional
  • Assistance in writing dispute letters
  • Comprehensive budget preparation
  • Credit and Money Management Workshops

“Improving your credit score can seem daunting, but having a great coach to guide you can make the difference,” said Ivette Marina Director of Adult Empowerment Programs.

HOPE Inside is part of HOPE’s national mission to empower the underserved, Project 5117, an initiative that aims to empower communities, by helping move credit scores above 700, promoting homeownership, and encouraging entrepreneurship in schools for youth or through entrepreneurial training for adults.