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December 05 2016

HOPE Coalition America Partners with First Tennessee Bank to Provide Financial Recovery Services to Residents Affected by Wildfires in Gatlinburg, Tennessee

ATLANTA – Dec. 5, 2016 – Global financial dignity and economic empowerment nonprofit, Operation HOPE, Inc., announced today that its national emergency preparedness and financial recovery division, HOPE Coalition America, will partner with First Tennessee Bank to support survivors of wildfires in Gatlinburg, Tennessee. The collaboration will provide assistance to individuals in the area where several hundred homes and businesses have been damaged and destroyed.

HOPE Coalition America (HCA) serves as a financial advocate for individuals and small businesses in underserved communities affected by disasters; advising clients and helping them with critical processes, including, mitigating credit issues, obtaining SBA loans, and preventing foreclosure.

“HCA will get in front of this recovery by providing financial counseling for the many small businesses and families affected by this disaster, including information regarding SBA assistance, foreclosure prevention, and renter issues,” said HCA Director Jason Yancey. “We will also coordinate FEMA individual assistance in the event that there is a presidential declaration for the state.”

Starting today, HCA will be on the ground to coordinate efforts with response partners, including, the American Red Cross, National VOAD, community and faith-based groups, and local government agencies, to offer services to individuals and communities hit hardest by the disaster. Individuals can call 888-388-HOPE to access services and receive additional information. The HCA command center will be located at First Tennessee Bank – Sevierville Main Office, 300 East Main Street, Sevierville, Tennessee 37864

“First Tennessee is deeply committed to the communities we serve and to assisting our customers and neighbors who have been affected by this tragedy,” said Bryan Jordan, chairman, president and CEO of First Tennessee’s parent company, First Horizon National Corp. (NYSE:FHN). “We are honored to be Tennessee’s bank, and we are dedicated to helping in the ongoing recovery efforts.”

As part of the collaboration with strategic partner to Operation HOPE, First Tennessee Bank, HCA will assist customers and employees of the bank located in the affected area. Operation HOPE financial wellbeing coaches located in the First Tennessee Bank branch in Knoxville, Tennessee, will help provide additional assistance. 


About Operation HOPE

Since 1992, Operation HOPE has been moving America from civil rights to "silver rights" with the mission of making free enterprise and capitalism work for the underserved. Through its core programs, the nonprofit has provided financial dignity and economic empowerment to over 2.6 million individuals worldwide, and $2 billion in economic activity for the disenfranchised—turning check cashing customers into banking customers, renters into homeowners, small business dreamers into small business owners and minimum wage workers into living wage consumers.  Project 5117 is HOPE’s multi-year four-pronged approach to combating economic inequality that aims to improve financial literacy, increase business role models and business internships for youth, and stabilize the American dream by boosting credit scores. Operation HOPE recently received its second consecutive 4-star charity rating for fiscal management and commitment to transparency and accountability by the prestigious non-profit evaluator, Charity Navigator—further establishing it as a best-in-class organization. For more information: Follow Operation HOPE on Twitter @operationhope

About First Tennessee

First Tennessee Bank is the largest bank headquartered in Tennessee, with the number one deposit market share in Chattanooga, Knoxville, Memphis and the Tri-Cities and a top-five deposit market share in Nashville. The FTB Advisors wealth management group has 313 financial advisors and $25 billion in assets under administration. First Tennessee was founded during the Civil War in 1864 and has the 14th oldest national bank charter in the country and one of the highest customer retention rates of any bank in the country. First Tennessee, FTN Financial and FTB Advisors are part of First Horizon National Corp. (NYSE: FHN), which has 4,300 employees. First Horizon has been recognized as one of the nation's best employers by Forbes, Working Mother and American Banker magazines. More information is available at


Caryn I. Anderson, APR