Northeastern Regional Board Member Since: October 2007
National Board Member Since: April 2001
Lynn A. Carter was President of Capital One Bank, a division of Capital One Financial Corporation, one of the leading financial services companies in the nation and a Fortune 200 company from August 2007 until December 2011. In addition she served as President of Capital One N.A. for the corporation.
Capital One Bank is one of the top 10 banks in the country, all built through acquisitions starting in 2004, serving millions of customers through a broad spectrum of financial products and services. Capital One Bank provides Consumer Banking, Online Banking, Private Banking, Commercial and Small Business Banking services. The bank offers nearly 1,000 branch locations and 2,000 ATMs to customers across New York, New Jersey, Virginia, Washington DC, Maryland, Louisiana and Texas. In addition some of its Commercial Businesses have offices throughout the United States.Under Carter’s leadership, the bank has grown through a dedicated focus on business and consumer customers, innovative programs, and key strategic acquisitions. Carter has assembled a team of veteran bankers who have delivered on a strategy that starts with the customer, is supported by strong products, and built on a foundation of financial strength. Capital One had approximately $120 billion in total deposits and $70 billion in total loans as of December 2011.
Dedication to local communities is key to the strength of the bank, and Carter fostered a community development lending, investing and philanthropic giving plan with measurable results. One such initiative, the Student Branch Program, furthers Capital One Bank’s commitment to sharing financial education programs that can change lives. The bank has built and fostered in-school bank branches that are staffed and operated entirely by high school students, led and mentored by Capital One Bank professionals. The benefits of the program were resounding as it inspired academic success, built strong self-esteem and promoted an improved view of the community. The Bank has expanded the program to three locations. Carter has been President of Capital One Bank since August of 2007. She also was a member of the Capital One Executive Committee, participating in overall financial, strategic and governance decision making for the company. Carter also served as an executive on the Capital One Board tied to her responsibilities as President of Capital One N.A. In this capacity she was responsible for the overall financial results and governance of the $129 billion legal entity and the quarterly reporting to the Capital One Board of Directors. As one of the key visionaries and leaders of the community work, Carter was a member of the Capital One Foundation Board of Directors commencing in 2008, and provided insight and guidance to the $29 million annual charitable contributions effort.
An experienced leader with more than 38 years of experience in the banking industry, and extensive banking and community development expertise, Carter joined Capital One from Bank of America where she served as President of Business Banking nationally and was President of California for the corporation. Prior to that, she had executive positions at regional and national banks: including Wells Fargo and Fleet Boston, as well as a financial services firm leading consumer, sales and operations organizations. Carter is a graduate of the Executive School of Marketing at the Fuqua School of Business at Duke University. She has been active in business, community and nonprofit organizations. Carter currently serves on the boards of Phoenix House; the Autry National Center Board of Trustees; and is Vice Chairman of the Board of Operation Hope. In the past she has served on the boards of the New York City Partnership; California Business Roundtable; the California Businesses for Education Excellence; Mayor Villaraigosa's Los Angeles Economy and Job Committee; The Federal Reserve Board of the 12th district - Los Angeles Branch; and Junior Achievement of Southern California. She has been recognized twice by US Banker as one of the Most Powerful Women in Banking; received the Chairman's Award from the Latin Business Association; Honoree of the 2011 Starlight Children’s Foundation and is a 2008 Aiming High honoree for Legal Momentum. In early 2010, Carter became the first woman recipient of the Association for the Help of Retarded Children (AHRC) New York City Foundation Corporate Hero Award. She and her husband John split their time between Connecticut and California.