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HOPE Inside is a unique empowerment model that brings free financial dignity programming to underserved communities. Clients are counseled on the language of money and work with an Operation HOPE Financial Wellbeing Coach to transform established financial mindsets and develop customized action plans around building their own businesses, raising their credit scores, buying homes, or simply making better decisions with the money they have.

Programs include credit and money management, homeownership preparedness, and small business entrepreneurship. Every office holds consumer credit counseling certification, CFPB, FDIC, U.S. SBA, EITC, HUD, and FEMA applications and partnerships. Through the HOPE 700 Credit Score Communities initiative, the focus on raising client credit scores to 700, and thereby bringing financial uplift to communities is at the foundation of all HOPE Inside programming.

HOPE Inside News

HOPE for the Unbanked: What SunTrust’s New Commitment for 200 HOPE Inside Locations could mean for you

The HOPE Blog - 272 days ago
According to the 2015 FDIC National Survey of Unbanked and Underbanked Households, 7 percent of households in the United States were unbanked in 2015, translating to approximately 9 million unbanked households. Moreover, 19.9 percent of U.S. households (24.5 million) was underbanked. Unbanked individuals can be defined as individuals who rely heavily on alternative financial services to acquire fu [...] more

The Sky Is The Limit: 700 Credit Score Community Member Moves His Credit Score 70 Points

The HOPE Blog - 328 days ago
Meet Marc Jean-Baptiste. Marc is a proud and passionate native of Haiti, currently residing in Tampa, Florida. I met him earlier this year, while passing out flyers for my upcoming Credit and Money Management Workshop at North Tampa Library. We exchanged business cards and he decided to enroll in my 700 Credit Score Community at HOPE Inside SunTrust Bank in Tampa. [...] more

HOPE Doctrine On Poverty Outlines 3 Things That Define Poverty Beyond Personal Finances

The HOPE Blog - 419 days ago
Operation HOPE Founder, Chairman and CEO, John Hope Bryant, says that there are 3 things that define poverty and struggle more than any other set of financial numbers ever could. [...] more

Senior U.S. Treasury Official Visits HOPE Inside Nashville, Tennessee

The HOPE Blog - 506 days ago
HOPE Inside Nashville and our strategic partners in Tennessee, First Horizon and First Tennessee Bank, hosted a senior U.S. Treasury Department official last week. The Operation HOPE family was honored to receive Mr. Amias Moore Gerety, Acting Assisant Secretary for Financial Institutions for the U.S. Department of the Treasury in Washington, D.C. [...] more

Banking On Our Future: Julian Nava Learning Academy Visits First Republic Bank

The HOPE Blog - 525 days ago
On a cool winter day in downtown Los Angeles, an 8th grade class from Julian Nava Learning Academy visited First Republic Bank. The class had just completed Banking on our Future curriculum, so the visit allowed them to see a leading financial institution in action! This unique opportunity was made possible by Operation HOPE’s Youth Empowerment Group. [...] more

941 20th Street South
Birmingham, AL 35205


Mon - Thurs:
9:00AM - 4:00PM
9:00AM - 6:00PM

401 19th Street North
2nd Floor
Bessemer, AL 35020


Mon - Thurs:
9:00AM - 4:00PM
9:00AM - 6:00PM


  1. Shante Ross
    Home Ownership Counselor
  2. Damian Carson
    Small Business Program Manager
  3. LaTanya Millhouse