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HOPE Inside is a unique empowerment model that brings free financial dignity programming to underserved communities. Clients are counseled on the language of money and work with an Operation HOPE financial wellbeing coach to transform established financial mindsets and develop customized action plans around raising their FICO scores, building their own businesses, buying homes, or simply making better decisions with the money they have.

Programs include credit and money management, homebuyer preparedness, and entrepreneurship training. Every office holds consumer credit counseling certification, CFPB, FDIC, U.S. SBA, EITC, HUD, and FEMA applications and partnerships. Through the HOPE-700-Credit-Score-Communities initiative, the focus on raising client FICO scores to 700 is at the foundation of all HOPE Inside programming.

First Tennessee has partnered with Operation HOPE to sponsor this HOPE Inside location. All programs are offered at no cost clients.

CREDIT AND MONEY MANAGEMENT

When you join a HOPE-700-Credit-Score-Communities group you will take classes with other individuals who are looking to improve their FICO scores. These classes will help you move your credit score to the 700+ range. You will learn the basics of making a budget, how to read a credit report, and what can be done to correct errors that may negatively affect your credit rating. The workshop, led by a financial wellbeing coach, will also cover your rights as a consumer, and how to make the most of them.

Topics Include:

  • Budgeting
  • Paying off debt and saving money
  • Understanding your FICO score
  • How to read your credit report
  • Your rights as a consumer
  • Settling accounts
  • Disputing inaccurate information

SMALL BUSINESS

The Small Business Development Program is designed to help individuals start or grow their businesses. Building a business requires time, effort, and the right tools to succeed. Most importantly, it requires a plan. Participants can attend the Small Business Workshop, enroll in the Entrepreneurship Training Program, and request one-on-one technical assistance.

Topics Include:

  • Advantages & disadvantages of business ownership
  • Questions to consider when starting a business
  • What you will need to start a business
  • Components of a business plan
  • How to access startup funding

The Entrepreneurship Training Program is a 12-week course that provides entrepreneurs with simple, practical information to help them succeed. A variety of guest speakers supplement course module topics. Topics include evaluating feasibility, selecting a business name, establishing business identity, conducting market research, advertising, securing startup funding, types of distribution channels, and accessing business capital. Each participant will complete a business plan by the end of the course.



LOCATION:

3391 N. Watkins Street
Memphis, TN 38127
901-314-3822 

HOURS OF OPERATION
Mon - Thurs:
9:00AM - 4:00PM
Fri:
9:00AM - 6:00PM
Sat:
9:00AM - 1:00PM

SERVICES:
Credit and Money Management

  1. Angelic Mister
    Financial Wellbeing Coach

LOCATION:
1338 Union Avenue
Memphis, TN 38104
901-318-1264 

HOURS OF OPERATION:
Mon - Thurs:
8:30am - 5:00pm
Fri:
8:30am - 6:00pm
Sat:
9:00am - 1:00pm

SERVICES:
Credit and Money Management

  1. Tracy Hamon
    Counselor

LOCATION
930 Mason Street
Memphis, TN 38126

HOURS OF OPERATION
Mon - Fri:
8:00am - 4:00pm

SERVICES:
Credit and Money Management
Small Business

  1. Trudy Morrison
    Financial Wellbeing Coach

LOCATION:
2284 Lamar Avenue
Memphis, TN 38114
901-452-2102

HOURS OF OPERATION
Mon - Thurs:
9:00am - 4:00pm
Fri:
9:00am - 6:00pm
Sat:
9:00am - 1:00pm

SERVICES:
Credit and Money Management

  1. Wanda McDonald
    Financial Wellbeing Coach