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HOPE Inside is a unique empowerment model that brings free financial dignity programming to underserved communities. Clients are counseled on the language of money and work with an Operation HOPE Financial Wellbeing Coach to transform established financial mindsets and develop customized action plans around building their own businesses, raising their credit scores, buying homes, or simply making better decisions with the money they have.

Programs include credit and money management, homeownership preparedness, and small business entrepreneurship. Every office holds consumer credit counseling certification, CFPB, FDIC, U.S. SBA, EITC, HUD, and FEMA applications and partnerships. Through the HOPE 700 Credit Score Communities initiative, the focus on raising client credit scores to 700, and thereby bringing financial uplift to communities is at the foundation of all HOPE Inside programming.

HOPE Inside News

The Federal Deposit Insurance Corporation (FDIC) Chairman, Thomas Hoenig, Visits the HOPE Inside at SunTrust Bank

- 891 days ago
Washington, DC – March 11, 2015 – On February 26, 2015, Thomas Hoenig, vice chair of The Federal Deposit Insurance Corporation (FDIC) visited the HOPE Inside within the 900 17th Street, Washington, DC SunTrust Bank branch to join a Listening Session with Operation HOPE Founder and CEO John Hope Bryant, Mid-Atlantic President Ryan Mack, DC staff, HOPE clients, and partners. [...] more

SunTrust Banks Unveils First Ever HOPE Inside Video, Featuring Partnership with Operation HOPE

The HOPE Blog - 1118 days ago
Our founding national partner for HOPE Inside, SunTrust Banks, this week unveiled an inspiring 4-minute video message in tribute to our growing national partnership in and for HOPE Inside, which brings our work inside SunTrust Banks branches. This was officially unveiled during the opening of the HOPE Inside Memphis @ SunTrust location announcement this week. Check it […] [...] more

SunTrust Bank Support DC Credit and Money Management Seminar

The HOPE Blog - 1121 days ago
Operation Hope held a Credit and Money Management Seminar in Washington DC on Tuesday, June 3, 2014. Sri Santoso, Branch Manager of SunTrust Bank was among the many guests and staff in attendance for the workshop. The Credit and Money Management Seminar had a large turnout. [...] more

SunTrust Partners with Operation HOPE to Provide Financial Counselors in Select Branches

- 1370 days ago
Expanded HOPE Inside program adds Washington, D.C. to list of cities with financial counselors ATLANTA -- SunTrust Banks, Inc. (NYSE: STI) announced today that Operation HOPE financial counselors will be operational in select branch locations in Atlanta, Memphis and Washington, D.C. this month. The HOPE Inside program is part of SunTrust’s ongoing efforts to light the way to financi [...] more

DC HOPE Center Fosters Interest in Homeownership to Anacostia Community

The HOPE Blog - 1803 days ago
Homeownership - a word that has gained iconic status in the minds of employees at HOPE to symbolize the growth of a community from the ground up. When you own your house, you have a place you can call home - your own home. And nothing motivates community building than the knowledge that you have a right to belong somewhere. [...] more

1340 Good Hope Road SE
Washington, DC  20020

202-710-3549 Phone

Mon thru Fri:
9:00AM - 5:00PM


  1. Cherelle Hood-Silue
    Financial Wellbeing Coach